Refund policy
Refunds & Returns
Return Eligibility
We accept returns within [14 days] of delivery if:
- The item is unused
- It is in its original packaging
- Proof of purchase is provided
Non‑Returnable Items
For safety and hygiene reasons, certain items may not be eligible for return. List any here if applicable.
Refund Process
Once we receive and inspect your return, we will notify you of approval. Approved refunds are issued to the original payment method.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within [7 days] with photos, and we will replace or refund the item.
Return Shipping Costs
Unless the return is due to our error, customers are responsible for return shipping costs.